Returns Management
With the primary goal of getting products to market, reverse logistics is often overlooked until it's a problem..
ELS is your partner in customizable Returns Management providing:
- Returns receiving
- Triage/grading
- Repair/return to inventory (Level 1-4)
- Level 1: New product returned
- Buyer's remorse, wrong product ordered
- Verify status, update, clean, repackage
- Level 2: Minor repair needed
- Non-technical repair not requiring certified technician, ordering parts
- Update, clean, repackage
- Level 3: Major repair needed
- Certified technician and/or ordered parts required for repair
- Update, clean, repackage
- Level 4: Beyond Economic Repair
- Parts harvesting for Level 3 repairs
- Recycling unusable parts and assemblies